Forgotten your password?

Text me my password

Note: you can only use the text password reminder service if you've a subscription, per minute or Choice account.

If you can’t remember your password, and we’ve got your UK mobile number in 'my profile', we can text you a free password reminder now – just enter your BT Openzone username and click go.

This won't work if:

  • you've made a mistake typing your username - check you aren’t using capital letters and that spelling is correct (if you've copied and pasted your username, make sure there's no space after it)
  • you don't have a subscription, pre minute or Choice account – get one now from only £5 a month
  • you haven't put your mobile number in 'my profile'
  • you use another access provider - please contact them about your password

See common questions about wireless broadband